1. What sizes do you offer?
We offer a range of sizes to fit every body type. Please refer to our size chart on each product page to find the perfect fit for you.
2. How should I care for my gym wear?
For best results, wash your gym wear on a gentle cycle with cold water and air dry. Avoid using bleach or fabric softeners to maintain the quality and elasticity of the fabric.
3. Do you offer exchanges?
Exchanges:
If you need a different size or product, we offer exchanges within 30 days of receipt, provided the items are in new condition. Contact our support team to initiate an exchange.
How to Exchange:
- Contact customer support to request a return or exchange.
- Ship the item back to us using a trackable shipping service.
- Once we receive your returned item, we will process your refund or exchange.
4. How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to monitor your order's progress.
5. Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times will vary depending on your location and are calculated at checkout.
6. Can I cancel or modify my order?
If you need to cancel or change your order, please contact us within 24 hours of purchase. After this time, we may not be able to make changes as your order may already be processed.
7. What payment methods do you accept?
We accept major credit and debit cards, PayPal, and other popular payment options to make your checkout experience as smooth as possible.
8. How do I know which products are best for my workout style?
We categorize our products by activity type—yoga, weightlifting, cardio, and more—so you can easily find the best fit for your workout needs. You can also reach out to our customer support for guidance.
9. Do you offer discounts or promotions?
Yes, we regularly offer discounts and promotions. Subscribe to our newsletter or follow us on social media to stay updated on the latest deals.
10. How can I contact customer support?
You can reach us via our Contact Us page or email at info@zaeer.ca. We aim to respond within 24 hours.